📑 Royal Luxs LLC — Terms of Service

Effective Date: 01/20/2017

This website is operated by Royal Luxs LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Royal Luxs LLC. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional terms and policies referenced herein or available by hyperlink.

If you do not agree to these Terms, you may not access the website or use any services.

Our online store is hosted on Shopify Inc., which provides us with the e-commerce platform that enables us to sell products and services to you.

1. Eligibility & Online Store Terms

By agreeing to these Terms, you confirm that:

• You are at least 18 years of age (or the age of majority in your jurisdiction).

• You are the authorized cardholder when making purchases.

• You will not use our products for any illegal or unauthorized purpose.

2. Payment, Authorized Use & Fraud Prevention

• By placing an order, you represent and warrant that you are the authorized cardholder.

• Fraudulent orders may require ID verification before shipment.

• Orders suspected of fraud may be cancelled.

• You are responsible for all authorized transactions made using your card. If you provide your card or details to another person, you will be held liable for their transactions.

• Any chargebacks or disputes initiated with your bank may be pursued legally by Royal Luxs LLC to recover losses.

3. Orders, Processing & Shipping

• Orders typically require 1–3 business days to process.

• U.S. shipping is estimated at 3–7 business days; international shipping timelines vary.

• Once your package is shipped, responsibility transfers to you and the carrier.

• Royal Luxs LLC is not liable for packages lost, stolen, or marked “delivered” by USPS or international carriers. Customers must follow up directly with the carrier for such claims.

• Incorrect or incomplete addresses provided by customers may result in additional re-shipment fees.

For more detail, see our [Shipping Policy].

4. Refunds & Returns

• All sales are final. Due to the perishable and personal nature of our products, we do not accept returns or offer refunds once an order has been placed.

• Exceptions may apply only if an item arrives damaged, defective, or incorrect, and you notify us immediately upon delivery with photo/video evidence.

• Refunds, if approved, are issued to the original payment method.

For more detail, see our [Refund Policy].

5. Products & Services

• Products are described and displayed as accurately as possible, but we cannot guarantee that colors or details appear the same on all monitors.

• We reserve the right to limit sales by region, customer, or quantity, and to discontinue products at any time.

• We do not guarantee that results from using our products will meet your expectations.

Disclaimer: None of our products have been evaluated by the FDA. They are not intended to diagnose, treat, cure, or prevent any disease. Results vary. Always consult a healthcare professional before use if you are pregnant, nursing, have a medical condition, or are taking medication.

6. User Content & Feedback

If you provide reviews, comments, or submissions (via email, social media, or otherwise), you grant Royal Luxs LLC a non-exclusive, royalty-free license to use, reproduce, publish, or distribute that content for promotional purposes.

We may remove any content deemed unlawful, offensive, or misleading.

7. Third-Party Tools & Links

We may provide links to third-party tools or websites. We are not responsible for evaluating their content, policies, or accuracy, and are not liable for damages arising from their use. Please review their terms before engaging in transactions with third parties.

8. Limitation of Liability

Royal Luxs LLC, its directors, officers, employees, and affiliates are not liable for any damages, losses, or claims arising from:

• The use or misuse of our products

• Carrier shipping errors, delays, or lost/stolen packages

• Unauthorized card use or fraudulent purchases

• Any indirect, incidental, or consequential damages

Because some jurisdictions do not allow limitations of liability, our liability shall be limited to the maximum extent permitted by law.

9. Indemnification

You agree to indemnify and hold harmless Royal Luxs LLC, its affiliates, and employees from any claim or demand, including attorney’s fees, arising out of your breach of these Terms or violation of law or third-party rights.

10. Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia, United States, without regard to conflict of law principles.

11. Changes to Terms

We may update these Terms at any time by posting them here. It is your responsibility to review this page periodically. Continued use of our site constitutes acceptance of any changes.

12. Contact Information

For questions about these Terms, contact us at:

Royal Luxs LLC
216 East Main St
Richmond, VA 23219
📞 (804) 418-3857
📧 support@royalluxsllc.com