Refund Policy
💳 Royal Luxs LLC Refund Policy
Effective Date: [Insert Today’s Date]
Because of the perishable and personal-use nature of our products, Royal Luxs LLC maintains a strict no-refund policy. Please review your order carefully before completing checkout.
🚫 No Refunds
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All sales are final. Refunds are not issued once an order is placed.
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We do not provide refunds for:
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Change of mind after purchase
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Incorrect or incomplete shipping information provided by the customer
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Packages reported lost or stolen after carrier delivery confirmation
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⚠️ Limited Exceptions
Refunds may only be considered under the following conditions:
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Damaged or Defective Products – If your product arrives damaged or defective, you must notify us immediately upon delivery with supporting photos or videos. Claims submitted after the delivery date will not be honored.
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Incorrect Items – If the wrong item was shipped in error, please contact us immediately so we can review and resolve the issue.
If approved, a refund will be issued to your original payment method. Please allow your bank or card provider time to process the credit.
🔐 Payment & Fraud Protection
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By placing an order, you confirm that you are the authorized cardholder.
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Orders flagged for potential fraud may require ID verification before shipping.
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Unauthorized card use is not tolerated; if suspected, the order will be cancelled. Any disputes will be handled through your bank and, if necessary, our legal team.
📦 Lost or Stolen Packages
Royal Luxs LLC is not responsible for packages confirmed delivered by USPS or other carriers but later reported as lost or stolen. Please contact your local post office, carrier, or building management to resolve delivery issues.
📧 Contact Us
For refund-related concerns, please email support@royalluxsllc.com with your order number and supporting details.
Customer Service Hours: Mon–Sat, 11:00 AM – 6:00 PM EST
