Refund Policy

We have a no refund policy, as for all item is perishable ! So please ensure if you purchase from this store ,you really need it .

We also do not accept RETURNS

REFUND POLICY

CANCELLATIONS, RETURNS, EXCHANGES & ID VERIFICATION

​***Royal Luxs LLC is not liable if your package is stolen from your mailbox, porch, or provided address. Follow up with your local post office USPS/INTERNATIONAL CARRIERS or building security to resolve any theft issues.***YOU WILL NOT BE REFUND FOR SUCH!!!

Thank you for your purchase with us at www.royalluxs.biz. We do not accept returns or exchanges. No cancellations or changes can be made to your order after the order has been placed. If your order has not shipped, we can however, make changes to the mailing address and your email address if they are incorrect. We DO NOT offer refunds after the order has been placed due to the nature of the product.

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Store Policy 

Thank you for shopping with us! your order will take 1-3 days process and will be ship. Shipping take 3-7 business days.

There is a no refund policy! By buying products in our store you acknowledge that you are the authorize cardholder and that you the responsible party placing this order. If we feel that credit card fraud may be involve, you will get an email, asking for your ID that match the credit card use. PLEASE DO NOT USE SOMEONE ELSE CARD TO BUY FROM OUR STORE, YOUR ORDER WILL NOT BE SHIP IF WE FEEL YOU ARE NOT THE AUTHORIZE CARD HOLDER ,ONLY WAY TO GET YOUR MONEY IS THROUGH YOUR BANK .We are during our best to stop theft and people stealing from us and other people by using there card.

From now on for all charge back made through your bank in claims will be handle by our Lawyer, even after your bank decides.

 

Authorized Users

Please understand that by using your bank or credit card on the Royal Luxs LLC website that you are acknowledging that you place the order and that you are the authorize cardholder. You are responsible for all authorized transactions initiated and fees incurred by use of your Card. If you permit another person to have access to your Card or Card number, we will treat this as if you have authorized such use and you will be liable for all transactions and fees incurred by those persons. You are wholly responsible for the use of the Card according to the terms and conditions of this Agreement. That dispute will consider void and no reversal will take place per agreement.

Buy from Royal Luxs LLC you acknowledged that you the authorize user of the bank cardholder , that you are at least 18 years old, that the bank card uses is under your name and no one else, By clicking on the “I AGREE” button or a similar affirmation, or by acknowledging acceptance of the Agreement by any other method allowed by Royal Luxs LLC, or by using or accessing the Transaction Services through any means permissible including, without limitation via a computer or a mobile application, Customer acknowledges and agrees that: (i) it has reviewed and understands the Agreement; (ii) it agrees to be legally bound by the terms and conditions of the Agreement; and (iii) its use of the Transaction Services and any related products or services will be governed by this Agreement. If Customer does not agree or is not willing to be bound by the terms and conditions of this Agreement, Customer should not click on the “I AGREE” nor purchase from the website www.royalluxs.com. Also that they are the authorize user of the bank or credit card being use to purchase from  button and should not seek to obtain or use the Transaction Services, also you are acknowledge that you are at least 18 years of age.

ROYAL LUXS LLC is NOT responsible for any discount codes, promotions, fees, or funds lost or forgotten due to failure to input any codes for promotions. If a 20% sale starts at 12:00 PM EST, and an order is placed at 11:59 AM EST, the discount code will not be honored as the discount code would have been in place at 12:00 PM EST.

DAMAGED OR DEFECTIVE PRODUCTS

Damaged or defective products may be returned the next day upon received. We must be notified immediately on delivery no exceptions by sending an Email us royalluxs1@gmail.com. Please submit photo images of the damaged or defective product.

 



You can always contact us for any return question at royalluxsbeautycollection@gmail.com. or royalluxs1@gmail.com


Damages, Missing ITEMA and issues!

Please video tape yourselves opening your package upon receiving it .

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods such as ALL ITEMS IN THIS SHOP...

OTHER FUTURE ITEMS THAT CAN NOT BE RETURNS!

(such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds

WE HAVE A NO REFUND POLICY , UNDER SPECIAL CONDITIONS WE WILL DO REFUNDS...
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.