Royal Luxs Herbal Products FAQ | Shipping & Payment Info

HERBAL HEALTH PRODUCTS FAQ

Does Gres Cacao really work?

Yes. Gres Cacao has a 99% success rate. The remaining 1% of non-results typically comes from inconsistent use or customers not following instructions. We have never received complaints about the product not working—only from a few customers who experienced slower-than-expected results.


Are your products natural?

Yes. Our formulas are natural.
If a product contains any non-natural ingredient, it will be clearly stated in the description.


Do your products come with directions?

Yes. All detailed instructions and video demonstrations can be found on our tutorial site:

Tutorials & Weekly Workouts:

https://royalnectarmembers.com/
Includes:

  • Directions for Gres Cacao, Gres Koulev & Bwa Anaconda

  • Forum for discussion

  • Weekly workouts

  • Tips & growth advice

Register and allow up to 48 hours for approval (usually faster).


How do I gain more knowledge or tips?

You can learn more through:

Consistency = Growth.
Discipline = Power.


Do you accept returns?

No. Because our products are natural and perishable, we do not accept returns or refunds.


Do you have reviews or before-and-after pictures?

Yes. View results on:

  • Our website

  • Instagram stories and feed

  • Twitter/X: @luxsllc


How do I use this product?

Each product includes directions, and full instructions are available on royalnectarmembers.com.


Do I need to be circumcised to use Gres Cacao?

No, circumcision is not required.


Is this product safe?

Yes, it is 100% natural.
However, if you are allergic to cocoa or nuts, use caution.


Where is Gres Cacao/Gres Koulev from?

Our enhancement formulas originate from Haiti.


Do you offer promotions?

Yes. We run monthly promotions—many apply automatically.


Are the results permanent?

Yes, with proper maintenance.


Does the product work for everyone?

Yes—as long as you are human.


What makes your Gres Cacao/Gres Koulev better than others?

We are the original sellers of Haitian enhancement products.
Our formulas include our exclusive herbal blend and produce results faster than imitators. Beware of copies.


Do I need all three enhancement products?

Not necessarily. Each body is different. Some clients eventually use all three for optimal balance.


Does the product work without the pump or Aloe Vera?

Yes—but the pump speeds up blood flow and accelerates results.
Aloe Vera protects the skin and improves stamina.


How soon will I see results?

Common timelines:

  • 2–4 weeks for most users

  • Some see results within days
    Results vary by consistency and health.


Which pump is best?

We recommend an air pump with the product.
If you have a water pump, use it before your exercises.


Why do I need to show my ID?

To prevent fraud. If your payment is flagged, we must verify identity before shipping.


What if I don’t provide ID?

Your order will be canceled and refunded.


How many jars do I need to gain 2+ inches?

Depends on the individual.
Some gain 1 inch in 1–2 months; others take longer.
Consistency is key.


Should I perform the technique in the morning or at night?

Nighttime is best, but you may also do it in the morning.
Avoid overworking the body.


Should I be soft or hard during the process?

You should be soft.
If firmness occurs, control the urge and avoid masturbation.


Does masturbation slow progress?

Yes—significantly. You must refrain from masturbation.


Can I perform the technique twice a day?

Yes, if your body can handle it. Do not overstress the tissue.


Which is better—Gres Cacao, Gres Koulev, or Bwa Anaconda?

It depends on your body.

  • Bwa Anaconda is one of our strongest formulas

  • Gres Cacao works best when paired with Gres Koulev or Bwa


Do I need to refrigerate the product?

No. Store at room temperature.
Bitters, however, should be refrigerated after opening.


Why am I not seeing results?

Common causes include:

  • Inconsistent use

  • Not following instructions

  • Low testosterone

  • Smoking or drinking

  • Diabetes or heart-related conditions

  • Poor blood flow or high cholesterol


My product was returned due to an incorrect address.

You must pay the reshipment fee.
Always enter your full address, including apartment numbers.


My package says “Delivered,” but I don’t have it.

Please do the following:

  1. Check your mailbox, porch, or mailroom

  2. Ask neighbors or building management

  3. Contact your local post office to start a search

Royal Luxs LLC does not replace packages marked delivered.


My package arrived damaged.

Email us immediately with:

  • Photos/Videos

  • USPS damage letter

  • Order number

Email:
royalluxs1@gmail.com
royalluxsbeautycollection@gmail.com


SHIPPING INFORMATION

Do you ship internationally?

Yes, we ship worldwide. However:

  • Delivery times depend on your country’s postal system

  • Customs fees may apply

  • Incomplete addresses require reshipment fees


Estimated Processing & Delivery Times

  • Payment clearance: up to 3 business days

  • Processing time: 1–3 business days

  • Delivery (tracked): 3–10 business days

Royal Luxs LLC is not responsible for postal errors or misdeliveries.


What payment methods do you accept?

We accept:

  • Credit cards

  • Debit cards

Alternative methods:

  • CashApp

  • Zelle

(Contact us for setup.)


Do you accept reviews?

Yes! We love customer feedback.
Send reviews via:

  • Email

  • Instagram: @royalluxs / @royalluxsbeautycollection

  • YouTube comments


Can your enhancement products be used with supplements?

Consult a physician if you are taking prescription medications or hormonal treatments.


Are the products safe for women?

Yes—our enhancement products are safe for both men and women.
However, pregnant or nursing individuals should avoid bitters and consult a doctor.


Can I use the products with health conditions like diabetes or high blood pressure?

Consult your physician before use. Herbal products can interact with medical treatments.


Do you ship discreetly?

Yes. All shipments are discreet with no product identification on the packaging.


What if I experience side effects?

Side effects are rare.
If irritation or discomfort occurs, discontinue use and consult a professional.


How should I store my products?

Store all enhancement products in a cool, dry area.
Refrigerate bitters after opening.


Are the products safe for long-term use?

Yes, though periodic breaks are recommended. Consult your doctor if you have chronic conditions.


Can I combine multiple bitters?

Yes, but follow dosage instructions and monitor your body's response.


Do you offer wholesale opportunities?

Yes. Contact us at:
support@royalluxsllc.com


HAIR GROWTH PRODUCTS FAQ

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SKINCARE PRODUCTS FAQ

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DISCLAIMER

This information reflects traditional herbal practices used throughout the Caribbean and Africa.
None of these statements have been evaluated by the FDA.
These products are not intended to diagnose, treat, cure, or prevent disease.
Consult your physician if you are pregnant, nursing, or have medical concerns.

HERBAL HAIR GROWTH PRODUCTS FAQ


Are your hair products all-natural?

Yes. All of our hair products are made with natural herbs, oils, and plant-based ingredients. Every ingredient is clearly listed on each product page for full transparency.


Can your hair products be used on all hair types?

Absolutely. Our formulas work for:

  • Curly hair

  • Straight hair

  • Wavy hair

  • Coarse or fine hair

They nourish the scalp, strengthen follicles, and support growth regardless of texture.


How long does it take to see results?

Results vary by person, but many customers notice:

  • Thicker hair: 2–4 weeks

  • Reduced shedding: 1–2 weeks

  • New growth: 4+ weeks

Consistency is essential.


Do your products help with dandruff or dry scalp?

Yes. Many of our formulas include:

  • Aloe vera

  • Essential oils

  • Moisturizing herbal extracts

These help combat dryness, flaking, itching, and irritation while balancing scalp moisture.


Can your products be used on chemically treated or colored hair?

Yes. Our hair growth products are gentle and safe for color-treated or chemically processed hair.
They help restore strength, reduce breakage, and improve overall hair health.


How often should I use the hair growth products?

Most products can be used 2–3 times per week, unless otherwise directed.
Always follow the instructions on your product label.


Do your products help with hair loss?

Yes. Our herbal blends:

  • Strengthen hair follicles

  • Improve scalp circulation

  • Reduce shedding

  • Support new growth

Customers with thinning hair often experience visible improvements over time.


Are there side effects?

Side effects are rare because our products are natural.
If you have sensitive skin or allergies, perform a patch test before full application.


Can these products help with alopecia?

Some customers with alopecia have reported positive results, but responses vary by individual.
We recommend consulting a dermatologist if you have a medical hair-loss condition.


Do I need to wash my hair before applying the products?

Not always. However, a clean scalp increases absorption and boosts effectiveness.


Do you have products for split ends or damaged hair?

Yes. We offer strengthening formulas—including castor oil and aloe-based blends—that reduce breakage, repair damage, and improve elasticity.


Can men use your hair products?

Yes. Our hair products are effective for both men and women.


Do I need to use the entire hair care line?

Not required.
Each product is effective on its own, but combining them often yields faster and more dramatic results.


Can I style my hair after using these products?

Yes. You may style your hair as usual once the product absorbs.
For heat styling, allow oils to soak in thoroughly.



SKINCARE PRODUCTS FAQ


Are your skincare products all-natural?

Yes. Our skincare line—including African Black Soap, Moringa Soap, Herbal Creams, Glow Kit, Sea Moss Facial Wash & Cream—uses natural, plant-based ingredients.
We avoid harsh chemicals and prioritize gentle, skin-safe formulations.


Can I use your products if I have sensitive skin?

Absolutely. Products such as:

  • Seamoss Facial Wash & Cream

  • Moringa Soap

  • Herbal Eczema & Psoriasis Cream

are formulated for sensitive skin.
We still recommend a patch test.


How long does it take to see results?

Typical timelines:

  • Glow Kit: 1–2 weeks for brightness & hydration

  • Acne Treatments: 2–4 weeks

  • Hyperpigmentation Serums: 2–6 weeks

Results depend on consistency and your skin type.


Are your skincare products suitable for all skin types?

Yes. Our products can be used on:

  • Dry skin

  • Oily skin

  • Combination skin

  • Sensitive or irritated skin

Each formula is designed to balance, nourish, and improve skin health.


What are the benefits of your African Black Soap?

African Black Soap is known for:

  • Treating acne

  • Reducing blemishes

  • Evening out skin tone

  • Antibacterial cleansing

  • Gentle exfoliation

It’s safe for all skin types, including sensitive skin.


How does Moringa Soap benefit my skin?

Moringa Soap contains antioxidants and vitamins that:

  • Cleanse deeply

  • Brighten dull skin

  • Hydrate and soothe

  • Improve the complexion

Excellent for daily use.


What does the Glow Kit include and what does it do?

The Glow Kit typically includes:

  • Organic Glow Toner

  • Hydrating Glow Facial Cream

  • Glow Soap

Together, they help with:

  • Brightening

  • Hyperpigmentation

  • Hydration

  • Radiance

  • Evening out skin tone

Visible results often appear within 1–2 weeks.


Do your products help with hyperpigmentation?

Yes. Products like:

  • Organic Glow Brightening Serum

  • Turmeric Scrub

  • Papaya Brightening Cream

  • Vitamin C Serum

are formulated specifically to fade dark spots and even out the complexion.


What is recommended for deep moisture?

For the body:

  • Body Butters with shea and cocoa butter

For the face:

  • Hydrating Glow Facial Oil

  • Facial Creams designed for moisture retention


How often should I use your skincare products?

Usage varies per item:

  • African Black Soap: daily

  • Turmeric Scrub: 2–3 times weekly

  • Body Butters: daily or as needed

  • Glow Kit: daily routine

Always follow product instructions.


Can I use your products if I have eczema or psoriasis?

Yes. The Herbal Eczema & Psoriasis Treatment Cream is specifically designed to soothe and hydrate troubled skin.
Moringa Soap and Seamoss Cream are also gentle enough for sensitive skin.


Do your skincare products contain harsh chemicals or synthetic fragrances?

No. We do not use:

  • Parabens

  • Sulfates

  • Synthetic fragrances

  • Harsh chemicals

Your skin receives pure, natural care.


Are your products safe during pregnancy or nursing?

Some are safe, such as basic skincare and haircare.
However, do NOT use our herbal bitters if pregnant or nursing.
Always consult with your healthcare provider before use.


How should I store skincare products?

Store products in a cool, dry environment away from sunlight.

Some items—like eczema creams—may benefit from refrigeration after opening.


What can I expect from the Glow Kit?

Benefits include:

  • Brighter complexion

  • More even skin tone

  • Hydrated, radiant skin

  • Smoother texture

Expect visible improvement within 1–2 weeks of consistent use.


Do you offer skincare bundles?

Yes. We provide bundle sets designed for:

  • Glow & brightening

  • Acne treatment

  • Hydration

  • Dark-spot correction

Bundles offer combined benefits at discounted pricing.


What makes your Body Butters different?

Our Body Butters are:

  • Rich in shea and cocoa butter

  • Highly moisturizing

  • Non-greasy

  • Long-lasting

  • Made from natural oils

They nourish the skin deeply and leave it soft all day.


Where can I find reviews?

Reviews and testimonials are available:

  • On product pages

  • Instagram @royalluxs / @royalluxsbeautycollection

  • TikTok

  • YouTube

SKINCARE & HAIRCARE STORE DETAILS

In-Store Location:
216 E Main St, Richmond, VA 23219
Mon–Sat: 10:00 AM – 6:30 PM
Closed Sunday

Customer Support:
Mon–Sat: 11:00 AM – 6:00 PM
Phone: (804) 418-3857
Mobile: (516) 647-8340
Email: support@royalluxsllc.com

Getting Started

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